Prepare a MAG box and collect the details needed for portal activation. Follow the steps below and use the troubleshooting checks before contacting support.
Device-specificStep-by-stepSupport ready
INSTALLATION STEPS
01
Connect the MAG device to the television and internet.
02
Open system settings and confirm network status.
03
Record the device MAC address shown in system information.
04
Use the portal address supplied with your activation instructions.
05
Restart the portal and allow the channel list to load.
NEED MORE HELP?
Prepare a useful support message.
Tell us the device, application, exact symptom and troubleshooting already attempted.